Rating of our products:
|Title of review:
||DO NOT BUY anything from the owner MIRIAM
||When she interrupted us a fourth time I excitedly (fine, nerdily) whispered to my companion. "I cannot WAIT to Yelp about this." But before I drop the 0.5-star rating bomb, a little background on methodology.
In college I was a journalism major for six weeks. And while I retained little, my professor taught me three critical lessons.
#1. "A first person narrative will always be biased, so...
#2. do your research! Talk to people. Read up. Listen." Concluded by a life altering:
#3. "Journalists enter the world hungry. No, literally. You will be poor for a long, long time."
(The transfer to business school went through by spring)
Step 1: Research
First to review...the owner! Or so I thought. What began as cursory scan of a few reviews turned into marathon reading of all 43. I learned that while my brush with the owner "M" was annoying to the Nth degree, marked by her thinly veiled, passive aggressive comments to get me to pay/exit as fast as possible, the big revelation was - a la ending of Sixth Sense - the shocking discovery of the DOZENS of other documented encounters (including one by a former employee - whistle blower FTW).
Step 2: Evidence - ranked via Anger Meter:
88 degrees (Keith Sweat)
- Was happy not to see the owner this time as i usually get harassed or watch her employees get harassed.
- Also M** will say whatever it takes for you to make a purchase. Listen to her words with a grain of salt.
98 degrees (98 degrees, RIP boy band 1997- 2002):
- As a film grad student, I have to deal with pretentious stuff daily. I usually ignore it. However, T Salon is just ridiculous. The workers practically look down their noses at you.
-"...poor customer service -- owner (some old lady) was condescendingly rude."
- The woman that owns the place kept yelling at her employees, which made me a little uncomfortable.
- She bragged about her many trips to China, her recent dinner with some celebrities, and about how wonderful her tea was.
200 degrees (Rage against the Machine):
- I worked at T Salon over the summer while I was in college. I very much enjoy tea, and worked at another tea store as well. Didn't like the owner M**, you may notice her yelling at her employees.
- I was happy the owner of the store was not there this evening, as I find her to be a b----
- The owner kept boasting about how she's the only truly green store in New York and when someone mentioned that other companies were trying to go green, she simply dismissed their efforts.
- Unfortunately what I found was the OWNER OF T SALON to be the most rude and condescending woman I had ever met. She completely degraded one of her new employees who is totally a sweetheart. The owner had been yelling at the new girl (Julia, I think she said her name was) to find the Earl Grey tea and directed her to the wrong area, but still continued to degrade her.
- THE OWNER came over and in a very rude and sharp manner asked "may I help you?" We said no and she went on the scold us about sitting there without having purchased something even though I was sitting there with a bag from her store with tea inside of it!...I was walking up the corridor toward her store and she gave me the nastiest look.
- If you do go to this place, just know that the employees are outstanding, but THE OWNER is pure evil. And some of the other patrons stated the same thing while we were there!!
Step 3: Conclusion / Editorial:
I cut a lot of slack for Dodo bird service, reminding myself that food servers are largely underpaid and overworked to the point of exhaustion. Owners are exceptions to the rule, and after my experience at Tsalon, I would rather buy an expired Lipton teabag at a DOH plastered sushi truck than contribute to the owner's retirement fund. My advice to the proprietor? Take an extended tea time, somewhere remote, on a yurt, and attempt to find some humility, manners, kindness. It's not too late, lady. But until then I will never step foot in your store again.
For an afternoon chuckle, the company website has a talking avatar of Ms. M herself, waxing on about tranquil moments and peace. Comic gold, but what a farce.||
Rating of our products:
|Title of review:
||LOW QUALITY WITH BUGS and THE OWNER IS CRAZY AND A LIAR
||I worked at T Salon over the summer while I was in college. I very much enjoy tea, and worked at another tea store as well. Didn't like the owner Miriam, you may notice her yelling at her employees. So perhaps I'm a bit biased, but here's my two cents:
While the store claims that the iced teas served on tap are unsweetened, they actually are sweetened with small amounts of sugar syrup.
The medium and large sizes--16 and 20 ounces--are actually the same size. One cup is short and fat, the other tall and thin. So never get a large, it's the same amount as the medium.
The teas are not packaged properly, which allows them to dry out. T Salon sells tea in cardboard canisters and stores the tea in paper bags. Tea should be sealed in air-tight containers. You may notice an employee remove a large paper bag from under the counter. Yeah, that's the tea. Most tea stores keep tea in airtight containers (for example, Ito En on 69th and Madison keeps its greens and oolongs in airtight bags in a large fridge. You will really notice a difference in the aroma).
I've seen bugs crawl out of some of the canisters of herbal tea.
The hot tea is not brewed properly. Green teas are brewed with boiling water, which destroys them.
The interior of the store is beautifully designed.
Basically, T Salon is all image, but the quality of the tea is actually low.|